Effective Date: January 15, 2025
Introduction
Ledger Labs ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, applications, and services, including Couple Clarity and Revelate.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Use our applications
- Contact us with inquiries or feedback
- Subscribe to our newsletter
- Participate in surveys or promotions
This information may include your name, email address, phone number, and any other information you choose to provide.
Usage Data
We automatically collect certain information when you access our services, including:
- Device information (type, operating system, unique identifiers)
- Log data (access times, pages viewed, app features used)
- Location data (with your consent)
- Analytics data about how you interact with our services
Application-Specific Data
Couple Clarity: Conversation data and relationship insights you create within the app. This data is used to provide personalized AI-powered coaching.
Revelate: Journal entries, reflections, and prayer requests you submit. This data is used to provide Scripture pairings and spiritual insights.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Personalize your experience and deliver relevant content
- Process transactions and send related information
- Send administrative information, updates, and security alerts
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues and fraud
- Comply with legal obligations
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Legal Requirements: When required by law or to respond to legal process
- Protection of Rights: To protect our rights, privacy, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us permission to share your information
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-Out: Opt out of marketing communications
To exercise these rights, please contact us at Info@ledgerlabs.co.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have questions or concerns about this privacy policy or our privacy practices, please contact us at:
Ledger Labs
30 N Gould St Ste R
Sheridan, WY 82801
Email: Info@ledgerlabs.co
Phone: (839) 222-8301